Tech Support, Venues and Deployments

Tech Support, Venues and Deployments

We take ownership of tech problems for immersive projects and Venues.

From "Issue Started" to "Resolved".

Support for all common headset brands…

and technology!

Unified Services

Framework

We become domain experts of your product. From deployment to support.

Documentation

We make sure everyone understands it, from documentation to staff training.

On-call Support

Support and Expert availability during your operation hours. 9-5 or 24/7!

Experience by design

We are made specialy for those creating the future of visual and sensorial experiences.

Success Story

Our customers tell their story

This is the Story of Frédéric Sanz, co-founder @ Univr.se, leading LBVR Startup in Barcelona.

Our technicans have worked for Startups and Enterprise such as

And… Its obvious why they chooose us

#TheCompetition

Subcontractor of a subcontractor

Per ticket pricing without clear ROI

Per ticket pricing without clear ROI

Just wants the work done

They do what you ask for

They do what you ask for

Usually no soft-skills

Onboardings? 😧

Onboardings? 😧

Just humans that know about IT

Just humans that know about IT

✔️ No Middleman, direct contact.

✔️ No Middleman, direct contact.

✔️ Clear ROI and fixed pricing

✔️ Magos del IT

✔️ Wants the work done and fixed

✔️ Emprendedores

✔️ Improves Framework with feedback

✔️ Improves Framework with feedback

✔️ We are Humans before technicians

✔️ Comunicación

✔️ Onboardings 😎

✔️ Onboardings 😎

✔️ Actually trained IT Magicians

✔️ Actually trained IT Magicians

Magic at your fingertips

We grow with your Operations

We grow with your Operations

We grow with your Operations

Your operations change, sometimes there are more sometimes there are less, we are here to support you in either phase.

Dynamo
Dynamo

Remote Support 9-5

Any Hardware Supported

Access To Service Hub

Knowledge Base

Copperfield
Copperfield

Everything in Dynamo

Systems Management

Per hour On-site visits in Spain

Per hour 24/7 Tech Support

Device Setup & Onboarding

Houdini
Houdini

Everything in Copperfield

Priority Support

Travel Availability

Dedicated KAM

Automated Maintenance

Staff Training & Documentation

Our Values

Support buddies with a unique touch

Support buddies with a unique touch

While you focus on making your business grow, we take care that all tech works without any headaches.

User Experience

Staff, Employees and users need to be taken care of in the best way to guarantee overall satisfaction, happy employees, happy users, happy operations.

Chill-ax

Remember when eveyone said "FIRE" when an operation stopped because the network or hardware failed? Thats no more, staff and customers now call a number and get things solved.

Commitment

We are commited to provide prompt support in the most profesional way possible, remember we are humans before technicians and we demand respect while we perform our magic.

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Still need validation?

See how they talk about us

See how they talk about us

See how they talk about us

  • Bomboboclat! Histórico.

    Enric Baró

    Jr SysAdmin @ univr.se

    Always helpful!

    Paulina J.

    CEO @ JobSpanien

    Any query has been dealt with immediately, they are always approachable. But more importantly, they understand our needs and have continued to evolve the business technology to make our working lives easier and more efficient.

    Andy Ransom

    TL @ PerfectPeopleJobs

  • Gracias por hacerlo fácil.

    Frédéric Sanz

    COO @ univr.se

    Geniooooos.

    Crisitan P.

    Owner @ BlockTravel

    La proxima vez contacto directamente. Casi 2 horas peleandome con la Autofirma...

    Aldebarán

    CEO @ Emendu

  • Están cuando los necesitas!

    Mayte

    Owner @ Maitesanas

    Unos cracks!

    David L.

    Support @ univr.se

    Si tu equipo disfruta actualmente de los servicios de wizhelp, envianos tu comentario en un ticket!

    Tu nombre podria estar aquí

    Tu posición iria aqui :)

🔮 We dont have a magic ball but you might be wondering…

🔮 We dont have a magic ball but you might be wondering…

🔮 We dont have a magic ball but you might be wondering…

What response time can I expect from your service?

How long does it take you to learn how to use our framework?

If we start today, how long will it take before we see results?

Do you provide on-site support?

How does your service subscription work?

Still with doubts?

Still with doubts?

Still with doubts?

Book a call with us and we will answer all your queries, or maybe you preffer to fill the form to the right :)

Book a call with us and we will answer all your queries, or maybe you preffer to fill the form to the right :)

Get in touch and we will answer in less than 24h

Get in touch and we will answer in less than 24h

Get in touch and we will answer in less than 24h

Nos encanta ayudar, especialmente, a aquellos empleados perdidos en el vasto mundo de las tecnologías de la información.

© 2023 – 2026 wizhelp. All Rights Reserved.

Horario
L-J de 9:00 a 18:00
Donde Estamos
Carrer de Llull, 103, Sant Martí,
08005 Barcelona
Telefono
930 46 79 03

Nos encanta ayudar, especialmente, a aquellos empleados perdidos en el vasto mundo de las tecnologías de la información.

© 2023 – 2026 wizhelp. All Rights Reserved.

Horario
L-J de 9:00 a 18:00
Donde Estamos
Carrer de Llull, 103, Sant Martí,
08005 Barcelona
Telefono
930 46 79 03

Nos encanta ayudar, especialmente, a aquellos empleados perdidos en el vasto mundo de las tecnologías de la información.

© 2023 – 2026 wizhelp. All Rights Reserved.

Horario
L-J de 9:00 a 18:00
Donde Estamos
Carrer de Llull, 103, Sant Martí,
08005 Barcelona
Telefono
930 46 79 03